15 years Proffession in wireless solutions to Things
Of Internet

Service Hotline:0755-86714296


Position :Home >> Service
    The most simplest way for you to send your enquiry to us is using our enquiry system order online:As you browse our product pages, select the interested in items, click the "Inquiry Now" button, then you can fill with the required filed columns as detailed as possible, we will have our relative sale specialist reply to your enquiry within 24 hours.
    Also you can send your enquiry by Email, Phone or Fax.

    In order to let you know more about the order procedure in our company and make your deal more smoothly, we are now listing some order regulation for you reference:

   1. How could I get samples?
    If you have a DHL or UPS account or other courier freight collectable account and agree to pay the courier freight. we'd like to ask you to pay for the samples and courier freight. We will send the samples to you after receipt of your payment.

    If you don't have an courier account, you can send your courier to collect samples from our company. Or,send us the samples charge together with the courier cost by T/T. or western union.

   2. How much the courier freight will be for the samples?
   Courier freight depends on the quantity, weight and carton size and your area.

   3. How can I get your price list?
    Please send us email or fax for our price list and order information.

    4. Can we have our logo or company name to be printed on your products or the package?
    Yes !
    Logo and or imprints can be printed on our products by silk screen printing or other ways. You can send us the artwork by email in JPEG, TIFF and AI format.

    If you want your logo, company name to be printed on the package for the products(custom design package), such as gift box, paper card, the minimum order is 5000 units per model. You can send us the artwork by email in AI, EPS, TIFF or CorelDraw format ( 300 dpi ).

   5. How to place an order?
    Please send us your purchase order by email or fax. Or you can ask us to send you a proforma invoice for your order. We need to know the following information for your order:
    * Shipping information - company name, street address, phone number, fax number, destination airport or sea port, transportation method ( by courier, by air or by ocean container)
    * Product information - model numbers, quantity, unit price
    * Delivery time required
    * Freight payment ( by collect or prepay )
    * Forwarder's contact details if there's any( in China or Hong Kong )

   6. Can you arrange the transportation for us?
    Yes !
    We can arrange sea, air and courier transportation.

   7. How can the products be sent to us?
    For small quantity or weight less than 20 kgs, sent usually by courier.
    For orders from 20 to 500 kgs, can be sent by air to the airport near you.
    For big quantity or volume, sent usually by ocean container.
    The transportation way depends on client's choice. Freight depends on quantity, weight, volume, transportation way, destination country (airport, sea port ).

   8. What's your usual payment term for orders?
    Our usual payment term is Wire transfer ( T/T ),
    We also accept:
    Western Union payment, (special for urgent and critical order)

   9. How can we get your new products announcement?
   Please refer to the column of "New Products" in our website.

   10. What's the Min Order Quantity?
   Our products wont be restricted by your quantity.just depends on your needs,2pcs also can be sold to u.

   11. What's the Warranty of Your Products?
    6 months to 12 months, depending on the product. We accept free replacement for unqualified products during the warranted period except the shipping fee.

   12. How Can We Become Your Sole Distributor?
    If you can sell our products 1,000 to 5,000 pcs per month, you could be one of our distributor in your city or area; If you can sell our products worth more than 1,0000 per month, you could be our sole distributor in the country.

If you want to know more information , please feel free to contact us at any time